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CCTV Maintenance & AMC in Dubai

We maintain CCTV systems for businesses across Dubai under annual maintenance contracts, with preventive visits, health checks, repairs and the records you need for SIRA renewal.

Technician maintaining CCTV network cabling in a server rack in Dubai

A CCTV system only protects your business if every camera records clearly every day. Lenses get dirty, hard drives fail, firmware goes out of date and cameras get knocked out of position. Most of these faults go unnoticed until footage is needed and it is not there.

Our CCTV maintenance contracts cover scheduled preventive visits, camera cleaning and alignment, recorder and storage health checks, firmware updates and fault repairs. We maintain systems we installed and systems installed by others, and we keep the service records that regulated premises need for SIRA certificate renewal.

Is this for you?

When businesses call us for cctv maintenance & amc

Your system is out of warranty

Once the installer has gone, nobody checks the cameras until something goes wrong.

Footage was missing when you needed it

Recording gaps, failed hard drives and cameras pointing the wrong way are the most common faults we find.

You must keep SIRA compliance

Regulated premises need the system working and documented for certificate renewal.

You run several sites

One maintenance contract keeps every branch checked on schedule.

What's included

Scope of works

  • Scheduled preventive maintenance visits
  • Camera cleaning, focus and alignment checks
  • NVR, hard drive and recording health checks
  • Firmware and software updates
  • Fault diagnosis and repair
  • Takeover of systems installed by others
  • Service reports and records for SIRA renewal
Technician cleaning and adjusting an outdoor CCTV camera on a commercial building in Dubai
Preventive visits catch dirty lenses, failing drives and misaligned cameras before you need the footage.
How it works

How a cctv maintenance & amc project runs

  1. 01

    Health check

    We inspect every camera, recorder and network device and record its condition.

  2. 02

    Maintenance plan

    We agree the visit schedule, response times and what is covered.

  3. 03

    Scheduled visits

    Cleaning, alignment, recording checks and firmware updates on every visit.

  4. 04

    Reports and repairs

    A service report after each visit and fault repairs between visits.

Pricing

What affects the cost

  • Number of cameras, recorders and sites covered
  • Visit frequency, for example quarterly or monthly
  • Response time you need for faults
  • Whether access control, barriers and parking are included
  • Whether spare parts are included or quoted separately

Every site is different, so we price after a free site survey. You get a clear quotation with the equipment list before any work starts.

Standards

Standards & compliance

SIRA requirementsService reportsPreventive maintenance
Sectors we serve

CCTV Maintenance & AMC for businesses across Dubai

OfficesWarehouses & logisticsRetail storesMallsHotelsBanks & exchange housesHospitals & clinicsSchoolsCommercial buildingsCar parks
Questions

Frequently asked questions

What does a CCTV AMC include?

Scheduled preventive visits, camera cleaning and alignment, recorder and hard drive checks, firmware updates, fault repairs and a service report after each visit.

How often should CCTV be maintained?

Most business systems need preventive visits every quarter. Larger or regulated sites may need more frequent checks. We set the schedule based on your system size and requirements.

Do you maintain CCTV systems installed by another company?

Yes. We inspect the existing system, document its condition and take it over under a maintenance contract.

Does CCTV maintenance help with SIRA renewal?

Yes. Regulated premises must keep their system compliant. Our service records show the system has been maintained, which supports certificate renewal.

Are spare parts included in the AMC?

Labour and preventive visits are included. Replacement parts such as cameras or hard drives are quoted separately unless agreed in the contract.

Can the AMC cover access control and barriers too?

Yes. We can include access control, ANPR, gate barriers and parking systems in one maintenance contract.

What happens if a camera fails between visits?

Report it to us and we schedule a repair visit within the response time agreed in your contract.

Can we start an AMC on an old system?

Yes. We do a health check first and tell you what needs fixing before the contract starts.

Is the AMC paid yearly?

Contracts are usually annual. Payment terms are agreed in the proposal.

What you get

Why businesses choose Protech Max for cctv maintenance & amc.

One team handles the survey, design, installation and support, so you have one number to call.
01

Footage you can rely on

Every camera checked and recording on schedule.

02

Longer equipment life

Cleaning, updates and early part replacement extend the system life.

03

Predictable cost

A fixed annual contract instead of surprise call-out bills.

04

Compliance records

Service reports ready for SIRA renewal and audits.

Related

Related services

Brands we install

Security and ELV brands we work with.

We supply, install and maintain CCTV, access control, intercom and network equipment from the manufacturers specified on Dubai projects.

Need CCTV or security systems for your business?

Free site survey anywhere in Dubai, a clear proposal and SIRA compliance built in. No obligation.

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